Billing

Plans, usage, and managing your subscription

Valise offers three plans: Free, Pro, and Studio. You can compare them on the pricing page. Plans are per-vault — each vault you own has its own subscription, usage, and invoices, all visible under Settings → Billing.

Usage

The Billing page shows how much of your vault’s plan allowances you’ve used across a few categories:

  • Artworks: the number of artworks in your vault
  • Collections: the number of collections you’ve created
  • Presentations: the number of presentations you’ve recorded
  • Members: the number of people with access to your vault
  • Storage: the total size of files you’ve uploaded (images and documents)

Plan limits

Each plan sets limits for these categories. The pricing page lists limits for each plan. Some features like automated imports and consignment reminders are only included on paid plans.

When you reach a limit, everything stays viewable and editable, you can’t add more of that record type until you upgrade or remove some. You’ll see a notice at the top of the relevant page when this happens, and your usage on the Billing page shows how close you are to each limit.

Upgrading your plan

To upgrade, go to Settings → Billing and press Upgrade plan. You’ll be taken to the plans page where you can choose between monthly and yearly billing. After selecting a plan, you’ll be taken to Stripe’s checkout to enter your payment details.

Managing your subscription

Once you’re on a paid plan, press Manage billing on the Billing page to open the Stripe billing portal. From there you can:

  • Update your payment method
  • View and download past invoices
  • Cancel your subscription

If you cancel, your plan stays active until the end of the current billing period. A Renew plan option will appear on the Billing page if you want to reactivate before it expires.

Questions or special pricing

If you’re a student or based in a country where our standard pricing isn’t accessible, get in touch and we’ll do our best to help.

Have more questions?

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