Your account
How you sign in, and how to manage your personal details
In Valise, your personal account is separate from your vault, which holds your artwork data and can be shared with others. This means one account can be a part of several vaults. If you work with a gallery and also keep your own studio vault, you sign in once and switch between them.
Your profile
Your profile is the personal information attached to your account. You can find it on the Settings → Profile page.
- Your name, which we use in emails and notifications. This can differ from your vault’s title.
- Your email, where we send notifications and sign-in links. When you change it, we send a confirmation link to the new address first — nothing changes until you open it.
- Your photo, which we use for you throughout Valise.
Notifications
Valise will send email notifications for activity in your vault. For example, when someone joins your vault via an invite, or when a consignment is about to expire.
You can control which notifications you receive on a per-vault basis. To manage them, open the Notifications page in your vault’s settings. Each notification type has its own switch — turn on the ones you want and turn off the ones you don’t. Changes take effect right away.
Some notifications depend on your vault’s plan or your role, and will be unavailable if you don’t have access to them.
Accessing your account
Valise offers three ways to sign in. Your account is identified by your email address, so you can use whichever method you prefer, and switch between them freely — they all lead to the same account.
If your Valise account uses the same email address as a Google account, you can choose Continue with Google to sign in with it directly.
Enter your email address and we’ll send you a one-time link. Click the link and you’re signed in. There’s no password to remember or lose.
The link is valid for a limited time and can only be used once. If it expires before you get to it, just request another.
Passkeys
A passkey lets you sign in with your fingerprint, face, or device PIN instead of waiting on an email. It’s the fastest option.
You can add a passkey from the Settings → Security page once you’re signed in. You’ll need to sign in another way the first time, then add a passkey for subsequent visits.
Passkeys are tied to the device or password manager that stores them, so it’s worth adding one on each device you use regularly. You can remove a passkey at any time from the same settings page.
Valise doesn’t support password-based logins to keep your account secure. Passwords get reused and leaked, which makes them the most common way accounts get broken into. Every method above avoids that problem. You can read more in our security docs.
Deleting your account
Deleting an account is a manual process for now, so reach out to us and we’ll take care of it for you.
Deleting your account permanently removes your account, any vaults you are the sole owner of, and all the content you’ve uploaded to them. It cannot be undone, so it’s worth exporting your data first if you want to keep a copy.
If you’re a member of a vault someone else owns, deleting your account removes you from that vault but leaves the vault itself intact.